Get noticed online
I have designed a process for website projects to better serve my clients. I understand that you are investing time and money into this adventure and I want to make sure that everything is completely clear from the beginning.
I strive to create lasting relationships with our clients and work hard to ensure that we always, to the best of our ability, provide professional design, customer service, loyalty and commitment so that I may continue working on future projects. I understand that sometimes there are unknown obstacles that may occur once a project is started and I’ll work with you to get back on track with minimum effect to the project schedule and budget.
You hired me to create something to help your business grow; I am here for you from start to finish and everything that may happen in between.
The meet and greet! Our first discussion about the project and my opportunity to get to know you, your company and how it works, your mission and vision for the company and your clients or customers, discuss your needs and plan a schedule and budget. I’ll be taking notes and asking questions, but I’ll also be doing a lot of listening. Please go ahead and ask any questions you may have about this process. If at any point during the project you have questions or concerns, let me know and I will get back to you with answers.
Project Information Meeting
The meet and greet! Our first discussion about the project and my opportunity to get to know you, your company and how it works, your mission and vision for the company and your clients or customers, discuss your needs and plan a schedule and budget. I’ll be taking notes and asking questions, but I’ll also be doing a lot of listening. Please go ahead and ask any questions you may have about this process. If at any point during the project you have questions or concerns, let me know and I’ll get back to you with answers.
Sitemap and Wireframes
The sitemap is a written and basic visual representation of the website navigation structure and page hierarchy. This is typically a simple document using only text and black and white boxes to illustrate the navigation plan for the website. Wireframes are a “skeleton” outline of the website pages using simple black and white boxes and lines to illustrate where elements will be placed on the home and interior pages. These will be given to you as a PDF document for review via email. You will be given the opportunity to make any corrections or changes to the sitemap and wireframes. Please note that this is a crucial step in the process as it will essentially become the road map that will be followed through the entire development of the website. Once all changes to the sitemap and wireframes have been completed, I’ll ask for a signature on this “milestone” and proceed on to the next step. A signature on a project milestone signifies an agreement that up to that point, you are approving the direction of the project and moving forward. If for any reason alterations to any milestone are needed after signing off, I’ll meet with you to discuss a plan of action to determine the cause and discuss any additional design time needed to offset the change in schedule. There may be additional charges added to the project depending on the cause of the milestone change and any additional components. My hourly rate is $125 and I bill down to the quarter hour.
During this phase, I’ll schedule a meeting where you will be presented with a visual design concept of what the website is going to look like. This typically includes the home or landing page, an interior page and a general interface presentation which includes how buttons, forms, typography, links and other graphic elements on the web pages will look. At this time any changes in overall layout and design should be addressed and noted. At a predetermined date, I’ll provide via email an updated PDF document reflecting these changes. Once this updated document has been approved, I’ll ask for a signature on this “milestone” and proceed on to the next step.
Construction and Integration
Construction of the website is converting the conceptual artwork and wireframe into real working web pages. All coding, content areas, navigation, forms and all other page elements are created in this phase. All graphic elements, photos and text are imported and formatted to fit the layout and design of the website template.
This step is typically being done away from public view until the site is ready to launch.
Browser and Mobile Device Testing
I takes some time for testing the site’s rendering in the major web browsers including Internet Explorer, Google Chrome, Mozilla Firefox and Apple’s Safari. I do our very best to ensure all websites I build look the same on any browser, but there are times that buttons, links, boxes, text formatting and other graphic elements may look different from one browser to another. If this is ever the case with your website or if you notice any other “bugs” in functionality, please contact us with details and I’ll create a ticket to correct the problems as soon as possible.
Responsiveness for mobile devices including smart phones and tablets is also part of our testing process. I create websites that will work on any mobile device or smart phone and you are essentially getting a product that shape shifts to fit these other devices when not viewed from a desktop computer. Again, if you ever experience bugs or formatting issues, please contact us so I can begin a support ticket to correct the issues.